Resolved
Fernando C Ghf

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Verified Reviewer

Resolved: Nice set we bought at samclub

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Updated by user Dec 31, 2023

Company fixed the issue and I have been provided with apology.

Original review Dec 24, 2023

We purchased a year and the knife are without sharpening and we trying to sharpen but it wont hold the sharpness or you guys send another set that are guaranty for life thank you Im waiting for your response

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Preferred solution: Warranty

User's recommendation: Nice are worthless buying

Anonymous
map-marker San Angelo, Texas

Surgical steel my ***

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Hessler Worldwide - Surgical steel my ***
Hessler Worldwide - Surgical steel my *** - Image 2

Ive owned for a month.

See pictures below.

Self-explanatory. Absolute garbage.

I own Wustof for 6 years never any rust. These one month and Im throwing them away.

A complete rip off.

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User's recommendation: Save your money. Don’t buy!!!!!!!!!

Lynn Smith S

Scams Chinese cheap pieces of crap

So you watch the presentation for hessler worldwide, the knives are very sharp that they use. When you get scammed into buying some, the knives go dull very quickly. What they should do is they should give you a sharpening device, buy a better quality knife buy a Costco brand or a Sam's brand don't buy these pieces of junk they are junk

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Loss:
$49
Cons:
  • Cheap chinese knives cheaply made

Preferred solution: Some decent knives

Sharon C Nss

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Orlando, Florida

I need a replacement for my knife set

Hessler Worldwide - I need a replacement for my knife set
Hessler Worldwide - I need a replacement for my knife set - Image 2
Hessler Worldwide - I need a replacement for my knife set - Image 3
Hessler Worldwide - I need a replacement for my knife set - Image 4
Hessler Worldwide - I need a replacement for my knife set - Image 5

My knife have being broken, can't believe it after I pay so much for this knife set I purchased this product on Amazon

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Preferred solution: Full refund

Rebecca H Aps
map-marker Wichita Falls, Texas

Poor quality

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Hessler Worldwide - Poor quality
Hessler Worldwide - Poor quality - Image 2

Threw away money. Look at these knives .

one is from the dollar tree. The other from purchased from Sams club.

Which do you feel is a better knife. These cut poorly and are disgusting after washing

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Preferred solution: Full refund

Anonymous
map-marker Franklinton, Louisiana

Knifes broken

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The knife broke and had rattling sound on the inside. But they did send a replacement and stand by their warranty.Pleased with that! And it did not take a long time

Thank You

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User's recommendation: Will recommend...they did send replacement. They do stand by warranty

Anonymous
map-marker Anniston, Alabama

Knives no good very dull

I bought 2 sets as gift . The people were very disappointed these knives are very dull.I also got a set for Xmas they are not the same knives they advertise in Sam Club

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Pros:
  • Price
Cons:
  • Terrible quality

User's recommendation: No good

Anonymous
map-marker Franklinton, Louisiana

Knifes broken

I sent email to Jacqueline:

I am so disappointed with my knives. I have yet another one.

This one has rattling sound inside the handle as if something is broken! I have attached a picture for your review.

Please send another one as soon as possible.

Thank You

Yvette Williams

47513 Hwy 10

Franklinton La 70438

Ph 985.515.5765

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User's recommendation: Mot sure yet

Anonymous
map-marker Fort Dodge, Iowa

Pissed off customer

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Hessler Worldwide - Pissed off customer
Hessler Worldwide - Pissed off customer - Image 2
Hessler Worldwide - Pissed off customer - Image 3

We purchased the full and most expensive set from Sam's club and many and most of them are rusting! They are supposed to be stainless steel, true stainless steel does not rust! Huge waist of alot of money

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User's recommendation: Do not purchase!

Jason S Chj

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Verified Reviewer

Not as sharp as advertised

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I paid a lot of money for these knives. I am not impressed.

The salesman showed me it would cut the skin off a tomato. Lol. Not happening.

I can barely cut bread. I got screwed.

Almost a as seen on tv. I was impressed with the sales pitch. So I bought a set.

The set I bought was really dull. I should have tried to cut a his tomato with the set I bought to save other customers.

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Loss:
$129

Preferred solution: Deliver product or service ordered

User's recommendation: Bad experience

2 comments
Guest

i purchased knives at Sam's club, what i didnt know is my brother purchased the same set as a gift for another sibling. Can i return a set back to sam's club. Thanks

Guest
reply icon Replying to comment of Guest-2051347

i just wish a butcher block would have came with these sharp knives that will be loose in drawer. Thank you

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Sreenu G Jkz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disappointed with Knives

Bought my knives from Sam's club. I will say my knives worked perfectly for the first few uses.

But after about 7/8 months, the knives became dual and rusty and doesn't seem to take a sharpening with a sharpening tool. Very Disappointed!!!!

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Loss:
$70

Preferred solution: Let the company propose a solution

User's recommendation: avoid buying them

MargieM M

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Verified Reviewer

Knives

Hessler Worldwide - Knives

I went yesterday to Sams Club in Lubbock Texas there was a man there demonstrating the knives with a stainless steel very nice he said we can get that for free just for watching I continue to hear him throughout the whole thing and he even mentioned how a female got sick because they were using those knives that have that black in that break and have bacteria in it well I was very happy with his presentation and everything of the knives he also gave us free knives which he says do not open them until you leave the store whatever while I listened I also bought a set of your knives when I got home the paring knife has that black end it is not a solid stainless steel so I was very unhappy with that lie

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Cons:
  • Lack of business approach

Preferred solution: Let the company propose a solution

User's recommendation: Don’t lie about the free stainless steel perry knife if it’s a different one with the black end

Charles F Mgu

Great for a few months

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Purchased these at a BJs Wholesale club in Mass. They were okay for a few months, then they became dull and tarnished.

Went to BJs, was told to return to company.

Of course by then, didnt have the receipt, so the company wont replace the dull knives, or the bread knife with the broken tip. Stay away from this junk....

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Loss:
$50

Preferred solution: Replace like you say

User's recommendation: Save your receipt

Steven P Fzo

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Verified Reviewer

Solid Company

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Hessler Worldwide is a solid company that rewards your effort. If you can speak effectively and convincingly to a group of customers, this role can be a recipe for success. Management is encouraging, but expectations are necessary to succeed.

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Pros:
  • Available in major venues
  • Training is solid
  • Encouraging management

Preferred solution: No solution, just a happy customer

User's recommendation: Good, reliable products

1 comment
Guest

reads like a sales pitch from the company itself disguised as a review.

michael m Xik

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Verified Reviewer

HORRIBLE PRODUCT

these Knifes are the worst i have ever had,they rust there dull,we have done everything the Sales Men said to take care of them and it DID NOT WORK,HOW can i get my Money Back or get them REPLACED,this is Horrible how you con some one,DO EXPECT A RESPONCE PLEASE, MIChael 772 201 **** thank you

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Preferred solution: REPLACE PRODUCT

1 comment
Guest

All knives have become rusty. Sure wish I had seen these reviews before purchasing!

Toni S Lvz

I satisfaction

Bought gourmet series at Sams Club a few years sho. I just opened box and wanted to use knives.

None of these knives cut and was not like the demonstration that I saw.

Knives do not cut at all. Im seeking a full refund

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Loss:
$100

Preferred solution: Full refund

About

Summary

Hessler Worldwide is a store that specializes in distributing and selling various retail products. The company is headquartered in St. Louis, Missouri and has corporate offices all around the U.S. Hessler Worldwide focuses on selling products like chef knives, steak knives, eco-cleaning kits, clothing and apparel etc. The store works with a large number of big companies such as Sears, U.S. Navy, Sam’s Club, K-Mart and many more. Hessler Worldwide is one of the biggest companies in a live product demonstration sphere.

Hessler Worldwide reviews and complaints

Hessler Worldwide is ranked 58 out of 695 in Kitchen and Cooking category

Area Served

USA

Payment Methods

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