Hessler Worldwide - All knives rusted!
Purchased SS 10 PC Set for $49.99 plus tax on 11-22-13 at BJ'S in Newnan, GA for a XMas gift for my niece. Didn't find out till recently that all knives have rusted.
Checked with BJ'S yesterday, was told they would have refunded my purchased price within 90 days of purchase, but since longer time I would have to deal with you. I'm not thrilled about paying shipping cost back to you, & including $8.95 for return postage & handling. What other options do I have? At this point, not a "happy camper"!
Hoping to hear from you soon concerning this matter.
Gayle Ordoyne, 864 Line Creek Rd., Senoia, GA. 30276, cell # 770-328-****, e-mail address yadagayle@***.com.
Reason of review: Damaged or defective.
Monetary Loss: $53.
Location: Newnan, Georgia
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Gayle,
Thank you for your purchase. Please call us at 1-87*-***-**** or email us at cs@***.com, and we will take care of you. We value you as a customer and will make you happy!
We look forward to hearing from you,
Jim