Hessler Worldwide
Reviews and Complaints
Rusting knives
I Bought hessler worldwide SURGICAL STAINLESS STEEL knives 6 months ago at Sam's Club. Oxidizing already.
See picture (RUSTING!!!!!!). Surgical steel does not rust. Deceptive advertising. Is there a warranty?
How do I contact this company? Their website is not interactive. It only advertises and promotes their SURGICAL STAINLESS STEEL quality. Well my knives are already staining red rust.
They have been cared for exquisitely well, washed and towel dried after each used. Not left to air dry, although stainless steel shouldn't mandate that kind of care.
Would like a response from the manufacturer. Hopefully they will respond with honesty and honorability to a very disappointed customer.
Preferred solution: Let the company propose a solution
Knives Rusted
I want my money back ,I bought the WHOLE biggest set of knives in Walmart and they are all rusted, I have to continue to sharpen them and I want a new set of my money back... they are NOT what the demonstrator portrayed!
I feel I was totally ripped of and misled!!!!
I do not recommend these knives to anyone, or any of these PROMOS from the Walmart/Sam's brand they are all Chinese cheap stuff... produced to make the Walmart family richer and take advantage of the general population!
Sam's quality has dropped in quality more and more in the past few years, you can see it in the nuts, their own fruits they are not cheaper than others, they MAKE IT SEEM like you are saving money but if you shop around you can find deals all over town, you just have to go from place to place!
- Please return my money
- Knives rusted and went dull
Preferred solution: Full refund
Best Ever
Nice knife set but need to invest in a sharpener
great set of sharp knives... for around 1 month. :(
I bought a manual sharpener and a stine block. but haven't been quite able to restore the blades to the factory sharp level.
they loose their sharpness after around 1 month of moderate use.
the fact is all good even sushi chef quality knives require periodic sharpening. if they make steel too hard, it will become brittle and chip easily.
the problem i have with Hessler is that:
a) their marketing guys (e.g. the guy that demonstrated them at Sams club, claimed they never need sharpening.
b) i tried to research these more before buying, trying to find out the exact grade of steel, and the most the company could tell me is that they "contain a lot of chromium", which wasn't very fourthcoming.
if they would come up with a quality, easy to use, knife sharpener to incorporate into the package deal, i would respect them a lot better.
Rust on the blade
Rusty mess
Worst Quality Ever
Rusty Knives
Horrible
Rust is tough
I purchased this set of knives after being present at a Hessler knife presentation at Cosco. My initial reaction when I was watching the gentleman demonstrate the knives I was astonished at how well they cut.
No need for too much pressure on the handle or no ruining a tomato when using the knife. After, a few wonderful cooking days and about two washes they were tarnishing. I washed them by hand, not in the dishwasher.
Unsafe. When this occurred I took to the internet and through a few minutes of research I found out that my case was a common problem in the product.
I've got better hunting knives than their kitchen knives.
Bought a set of the knives at Sam's club in Ft. Collins , Colorado.
We thought they would be a good deal if they would perform like the man advertised them to do in his demo. The edges lasted about two weeks. I've had to sharpen them about every two weeks to keep an edge on them . The set was a rip off as advertised in the demo at $49.
a set. I should have never doubted my Chicago Cutlery kitchen knives. They are more reliable and hold an edge a lot longer....to also include my Chicago Cutlery hunting knives.
I use these knives to skin and cut up my game every season. They are over 35 years old !
These Hessler's are not even worth putting into my camper for hunting season
Had my knives for years they are great
Bogus job
Love the knife set
We enjoy our Hessler knife set, I had the opportunity to watch the demonstration at the SAMS in Bullhead City Arizona, mid year 2017, and was amazed at what the knives could and did do, the gentleman that did the demonstration was very professional upbeat and friendly, excellent knowledge of his knives, and answered all question. One piece, surgical stainless steel, excellent germ and bacteria control, any knife with a added handle risk growth of bacteria and germs, unless you remove the handle and clean each time.
I use them all the time, and they perform well all the time, we have had to sharpen them a couple times, but with any well made knife this is expected.
I ended up getting two extra sets, one for my son and one for my sister. We would recommend and refer to friends and family.
Hessler Worldwide - Cutlery Set Review
I have had my set of knives for two months. The fillet knife tip broke off the first week as I was sticking into my wooden knife holder block.
The chef knife has become dull in two or three weeks. It will barley cut an onion or potato now. The paring knives are not as sharp as the cheesy free knife they gave away at the demonstration. I liked the the "robowhisk" but it has jammed.
I have hand washed all the Hessler products but I have a spot of rust on one of the knives. If you scratch the coating off, they rust at that place. I was sold on the pitch that the knives would last forever.
I thought they would at least last a year or so. They are absolute trash.
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I am sure Sam’s will refund you. They have a great return policy.
Our knives are slightly magnetic. Surgical steel will stain if you let the hard water from the tap get on there and let it dry.
I am sorry that you have had a bad experience with our knives. Please follow the instructions that came with the knives and return them for a full replacement set.