Hessler WorldwideComplaints and Reviews

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  • Customers like
    • Knives 1
    • Quality is superior 1
  • Customers don't like
    • Problems getting a replacement 2

I bought the knives at Sams Club, Dallas TX. I used the long thin knife one time at Thanksgiving, I put it in my stainless steel sink along with my silver to wash and put away (it was in the water for about 6 minutes). When I reached for the handle of the knife to pull it out of the soapy water, the knife blade was missing. It snapped off just above the handle. The remaining knives dulled... Read more

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My wife bought the 6 piece SS Knife set from SAMs and to be honest I would not recommend this set to anyone. The first couple times we used them they worked fine but dulled extremely fast. And re sharpening them is not at all easy. I have a nice knife sharpener and it takes forever to get them razor sharp. They are an attractive set but that's about it. And if you use a dishwasher, we'll be ready... Read more

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i dont fall for snake oil scams, but my mother and brother did. i was able to talk my brother into putting his set down before he bought them. my mother made it home with hers. i used this site and the fact that ebay and amazon sell these for half the price as the snake oil salesman at sams. if you want a cheap useless knife just buy fiberware at walmart and save your money. if you want a quality... Read more

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Tony is a Joke, amd joe will never return your call . Theses folk will stiff you off your commission. They have trainer who couldnt train a rat how to eat chesse. The knives are not what they advertise. You work all day in the store for under minium wage. These folks are crooks at the finest. Tony never answer his phone and they use the excuse people with the answer is on the road.. what... Read more

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My knives rust every time they are washed. Poor quality. Very dissatisfied. Add comment

Knifes suck, never sharpen! Had to sharpen for 2nd use. Add comment

I brought a set of knives for a salesman at Sam's wholesale an the free pairing knives cut better....the first day I used the fillet knife I fell in the sink an the tip broke off...I would love the knives from the demo of the salesman... Pjcruz222@gmail.com Add comment

I purchased the 7 piece sset from Sam's Club in Springfield Mo, also wooed by the demostration.... My filet knife, both paring knives and one of the carving knives cant even be used anymore. I am very careful with my knives, I am the only person using them so I know the care they receive. Over half my set is a waste. I was going to purchase the large set and am so glad I didnt at this point. ... Read more

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I just returned home from Sam's Club, in Rockford Illinois. I watched the demo and I purchased The Gourmet Series Surgical Stainless Steel Cutlery set for $49.88. I believe the majority in the group also made the purchase. Once home I googled Hessler and found all of these complaints. I called Sam's Club and will be returning these tomorrow. Thanks everyone for letting us know. I am sure the... Read more

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I bought a set from the demo people selling these knives at SAMs club and they Said they won't rust or break I've had several rust and one broke on me. Read more

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